Here are some of the latest testimonials we have received from our many satisfied customers.
Just a quick note to thank you very much for your excellent customer service and communication. As you know I had looked at a number of pianos and had conversations with different suppliers and looked at different pianos. During that time I had come to the conclusion that piano sellers were cousins of car salesmen and everything spoken or said had to be taken with a pinch of salt. Imagine someone who doesn’t know that much about pianos and on a limited budget trying to spend, what for me was a considerable amount of money, and being worried about making a mistake.
Buying a second hand piano is never easy and everyone thought I was mad buying over the internet sight and sound unseen. However your friendliness, willingness to answer long lists of questions and send photos took all the stress out of buying a second hand piano. Add to that your five year guarantee which in effect allows us to upgrade our piano for another with a discount equal to the cost of our original purchase (less vat) is such a fantastic win-win offer for any nervous buyer such as myself. I shall start saving my £2 coins again and keep an eye on your pre-owned pianos! It was so nice to meet Jon and his colleague who took away our old piano and replaced it quickly and smoothly refusing any drinks or food in the process!
Thanks again and to anyone who is thinking of buying a second hand piano, stop looking – you have found the right place!
We recently bought a Yamaha U3 Certified Upright Piano from the Music Box. The service was wonderful. Introduced with tea and biscuits there followed a personal tour of the large collection of Yamaha pianos.
Chosen from many, we ended up with a fabulous instrument. Delivery was prompt – Great value. I wouldn’t go anywhere else!!!
Lady Manners School Bakewell
Thank you for all your help with the purchase of my beautiful Yamaha Grand C2SH. Although I knew which make and model I was looking for, and called around a number of different dealers, you managed to secure the exact model I was looking for – the chrome, Silent model – at an extremely competitive price. Jon couldn’t have been more helpful when I came to try the piano and the whole purchase and delivery was done and dusted in about 10 days – despite me being in Surrey and you being up in Manchester.
The delivery was on time, despite appalling weather, and Jon was kind enough to lay down sheets to protect my newly cleaned, cream carpets – a small thing, but one I really appreciated.
I wouldn’t hesitate to recommend you to anyone and will definitely come back to you when I want to upgrade.
Kind regards – Lisa
I would like to put on record how much we appreciated your excellent service in supplying New Yamaha C3X. I received a phone call from Richard immediately afterwards, he was absolutely delighted.
My wife said how she also extremely delighted she was, as well, with your excellent service. Richard did ask that you look after his old piano and that it should go to a good home! Once again thank you so much for your most excellent service.
Please thank Harry also for the brilliant deal, I wouldn’t have bought if he hadn’t.
The baby grand piano has arrived and we are delighted with it.
I’d like to take this opportunity to thank you personally for the outstanding service, the advice, the phone calls and the many photographs. You made buying such a large item so far away ( we live in Northern Ireland) easy!
The piano itself is immaculate just as you described. The delivery people were personable, professional and helpful.
Thank you again. A pleasure doing business with you!
With kind regards
Dear Harry, and Jon and Mike,
Sincere thanks for the superb service, value and prompt efficient delivery of my new Yamaha S6 piano.
I’m really delighted with it, and it was in superb condition at arrival. You helped me patiently through the selection process and obtained an excellent product and price for me. I’m really grateful and will recommend you to anyone, and would certainly buy from you again.
Paul on the Wirral
Music Box have supplied the school with a fabulous Yamaha U1 piano delivered with a wonderful range of extras at a fantastic price. Our brand new school now has a superb musical asset that will make a vital contribution to the life of the school for many years to come. Music Box have also helped organise the annual tuning of our new piano. In terms of value for money and service we can highly recommend Music Box.
Clarendon Primary School
We are very pleased with the delivery of our new Yamaha YUS5 & Yamaha SE132 pianos to Concorde College. They are an excellent addition to our departmental resources and the best upgrade choice we could have made.
Their craftsmanship and tone quality are second to none.
Harry made us a very competitive part exchange deal too which helped with our budget.
We will be choosing Yamaha pianos again in future.
Concorde College, Shrops.
I cannot recommend Harry and Music Box enough. I came across his website when doing a search for the piano I wanted, and was in two minds whether I would be able to afford my dream piano, the Yamaha GB1 SG2, as prices from other dealers were thousands more. Not only did I get this wonderful piano for an affordable price but Harry was very kind in giving me a piano stool of my choice for free. The best bit was that after a week of ordering my piano, and bearing in mind that in December it is incredibly busy, my piano was delivered at a time which was suitable for me. The guys who unloaded and installed my piano were very efficient and careful.
They even put down sheets so my cream carpets wouldn’t get marked.
I urge anyone who is looking for a Yamaha piano to go through Harry or his son, they were extremely helpful and pleasant throughout the whole process. I will definitely be dealing with them again in the future.
I wish all at the Music Box a very happy and prosperous New Year.
Many thanks – Claire
Just a brief note to say thank you for all the help and advice that you gave us in the purchase of the Yamaha C1 Baby Grand.
We were very late arriving on Friday night but Jon was kind enough to wait for us. He was very helpful and did not in any way rush us whilst we were trying out the different pianos.
Very prompt delivery within days of purchase and helpful even moved old piano upstairs for us. Piano in excellent condition and very pleased with price and the extras such as stool included, free delivery and 1st tuning.
We would certainly recommend you to others.
Ben & Jane
I wish to express my thanks to you, most sincerely for the Boston piano which is now installed and nicely settled in my home. Derek and I enjoyed our visit to your showroom and very impressed by your stock of pianos; but for my money the Boston was my ideal choice and I am thrilled to own it and play it. Your service, both from the point of advice, and delivery was nothing short of excellent and I shall certainly be recommending you to my colleagues in the music world. Once again; many many thanks.
Keep in touch, John Dunn
Thanks to Music Box for providing the piano for the 2013 Yamaha New Jazz Sessions recordings at Astar Studios.
Once again the quality of the piano and service provided by Music Box was of the highest calibre. The Yamaha New Jazz Sessions CD Series is the biggest selling jazz CD of the year with more than 100,000 copies distributed from the cover of Jazzwise Magazine’s Christmas double issue. This year marks the sixth album on the series, all recorded at Astar Studios in Heywood, near Manchester, all produced by Mercury Prize nominated producer Andy Ross and all featuring a Yamaha Grand Piano supplied by Music Box.
Each year Music Box strives to allocate the best possible piano for these recording sessions featuring the cream of new jazz talent fro the UK’s leading conservatoires. This year was no exception with the new Yamaha C3X model that drew many compliments from all the pianists involved and producer Andy Ross who felt the new C3X model had an improved, richer tone from it’s predecessors. Peter Johnstone (pictured above), Yamaha Jazz Scholar from the Royal Conservatoire of Scotland described the piano as feeling and sounding so amazing that it was “ridiculous!”.
Astar Studios – Manchester
Thank you very much for the hire of your Yamaha GB1 Baby Grand for our production of “Blonde Bombshells of 1943” at Oldham Coliseum Theatre and the New Vic Theatre, Stoke. It’s a lovely instrument.. It plays beautifully and holds it’s tuning well even when we re-position it for the different scenes. It also looks amazing.
Regards – Mark Alexander
Production manager – Oldham Coliseum Theatre
We chose a reconditioned Yamaha U3X which we are very pleased with at a reduced rate and despite a hiccup to our carpet on delivery this was promptly resolved by Music Box to perfection.
R & C, Preston
While doing my on-line research for a Yamaha YUS5-SH silent piano I stumbled across Music Box’s website and made contact. It was very useful discussing with them what my priorities in a piano are, and I found their advice helpful, well-informed and not too pushy. After deciding on a model the payment process was painless and transparent.
To my delight only 2 weeks later (well within the original estimate) the brand new piano was delivered to my room and set-up with a quick demonstration by Jon. It was a no nonsense purchase and I’m really pleased with the service Music Box provided. I couldn’t ask for more and it was at a great price. I would highly recommend.
Robin – London
I adore my new Yamaha GC1-SH Silent grand piano! The sound is exquisite and it’s fantastic to look at too. Thanks to Harry and his team for their professional, prompt and courteous service.
It was a pleasure dealing with you. You provided good advice and delivered a Yamaha U1 Upright Piano exactly as described. The piano was delivered promptly and professionally up 3 flights of stairs Many thanks for all your help and the beautiful flowers.
Best regards, Patrick
Vera had been planning for ages to replace her existing 1880’s Bechstein grand after 20+ years.
Overall speedy, smooth and very pleasing. Phoned Thursday am, visited Music Box to view several perhaps suitable pianos later in the day. Impressed with range, variety and quality of stock and Harry’s approach and knowledge of the various individual attributes and the latest significant Yamaha improvements. Given unhurried freedom to try out pianos of choice. By mid afternoon had chosen a brand new Yamaha C3X grand, in the showroom for only 2 days, had agreed price including part exchange and discount and a generous package of extras.
Delivery and installation took place efficiently next day as planned. Free fine tuning to take place when piano has settled into house, together with impressive after sales service.
We can’t speak too highly of the professional yet friendly service we enjoyed from Harry, his family and colleagues. A painless experience for which we are grateful and would unhesitatingly recommend.
We recently bought a Yamaha grand piano from Music Box and were really pleased with the professional service and attention we received.
Harry and his team clearly have an extensive knowledge and expertise when it comes to pianos and gave us a lot of confidence and input when making our purchase. We would definitely recommend Music Box to anyone thinking of making such and important acquisition.
Nigel and Michele Blakey, Cheshire
Dear Harry and Jon,
Thank you very much for your excellent advice, superb customer service and prompt delivery of our brand new Yamaha C3X which arrived on Thursday in perfect condition. I initially started my search with the intention of purchasing a second hand Yamaha C3 for my son. I came across Musicbox while doing an Internet search. I was not very sure at first as Manchester seemed a long way to go, just to visit another piano showroom. But after reading the various testimonials I decided to give you a call and I’m so glad I did!
Harry, you were very helpful and patiently answered all my questions. The best part of the conversation was when you offered to sell me a new Yamaha C3X at a very affordable price. Thank you very much for coming all the way from Manchester and arranging a visit at the Yamaha Milton Keynes selection showroom where my son got to play on two brand new Yamaha C3X and choose the one he liked best. Thank you Jon for delivering the piano promptly. You also managed to get us a dust cover, at a discounted rate even though it was a last minute request. My son absolutely loves his new piano and has been spending many happy hours playing it.
Thank you once again. You made the selection and purchasing of our Yamaha C3X a very enjoyable experience.
Best Regards – Nisha
Just to say that we are really glad we found out about The Piano Man (from my brother in law) and now have a beautiful Yamaha piano. Amazing service without being at all pushy, and very quick delivery.
You can be reassured that this is a well established business and you will get an excellent piano at a really good price. The guarantee and follow-up is such that you can’t go wrong.
Very friendly, welcoming staff, and a brilliant in house musician Tray (sorry if I misspelled your name) made it all very easy. The only hard part was dodging the Manchester United traffic … which we did!
Many thanks – Jan
We are thrilled with our upright Yamaha YUS5 silent piano that we bought from Music Box. Harry and his team were extremely helpful when we were choosing the type of piano letting us try many models without any sales pressure. The price of the piano was great which included a piano stool, delivery and first tuning as part of the deal plus our old piano was taken in part exchange.
The delivery was on time, very swift and very professional. If we were to buy another piano in the future, we would come back to Harry and his team at Music Box.
Many Thanks – Sue
I would like to put on record how much we appreciated your excellent service in providing us with NEW Yamaha C3X
I received a phone call from Richard my son immediately afterwards, he was absolutely delighted. My wife said how she also extremely delighted she was, as well, with your excellent service. Richard did ask that you look after his old piano and that it should go to a good home!
Once again thank you so much for your most excellent service. Please thank Harry also for the brilliant deal, I wouldn’t have bought if he hadn’t.
Very best regards – Michael H Lytham
I just wanted to drop you a line to thank you so much for my new Yamaha DC3X Disklavier Grand Piano.
It is absolutely beautiful in every way and was delivered & set up to perfection by Jon who made sure everything was 100% before he left the house. It even came delivered with a massive Christmas Red Bow on which was a lovely touch !!!!
I have been looking out for this piano for nearly 12 months and I am delighted with the price which was substantially cheaper than the other Yamaha Dealers in the UK & Ireland quoted and anybody who is looking for a New or Used Yamaha Piano please give Harry a call as you will not get a better deal anywhere else !!
Harry please feel free to give my contact details to anybody especially in Ireland who is bit nervous about buying a Piano from outside Ireland and I can tell them personally about the positive experience I have had.
Happy New Year !!
Bank of Ireland – Main Street, Blanchardstown. Dublin 15
Thank you. It was great pleasure dealing with you and I strongly recommend you to any customer who want to purchase a piano in the future. Even my wife who initially had her doubts has been converted. Thank you very much for the chocolate and the delivery. Jon was very professional and helpful considering the time of the delivery. Top service. keep up the good work.
Regards – Quirinius Barnor
Thanks to you and your team for all the care and attention to supply to my home in the UAE a stunning new Yamaha baby grand piano.
The service has been first class from the initial enquiry right the way through to providing advice and resolving all my queries to get the piano to Dubai. Value for money and speed of supply has been excellent.
Piano packed and dispatched with great attention to detail to avoid possible damage.
Thanks for everything, family loving playing it.
Best wishes – Neil O’Keeffe
I have shopped around and found Music Box to be the most competitive on price wise on purchasing my Yamaha Disklavier Piano.
The best person to deal direct with is the owner Harry. I found dealing with the owner a pleasant experience.
He even offered to arrange transport and tuning and fitting to Spain which I was very impresses with that , not many other dealers could offer me.
I would definitely recommend dealing with Music Box. Hope this helps in finding the right person were you can purchase a piano from.
S.A. – Spain
It’s great so far with Yamaha P121 piano that you recommended. I’ve asked some piano players to try it out for me this week, but I think we are going to be very satisfied customers!
The stool and metronome are great as well, thank you so much for your excellent customer service!
Goldie – Notts University
Just to say thank you for a great service, I know there was a slight delay in my piano arriving but this was not your fault and to be honest I thought I would have to wait about 6 weeks from ordering it but it was in my house within 4 weeks of ordering. The Yamaha B1 Silent Piano looks lovely and my husband is especially pleased with the silent system seeing how I haven’t played for over 30 years!!!
Thanks again – Lynda H
One New Yamaha C3X now beautifully delivered and in place. It’s very pleasing to have a different (and indeed new) instrument under the hands and I’m sure we’ll get on fine together. My thanks to you and to Jon for the excellent attention and service you provide.
Although I’ve known Harry and Jon for the past few years, I hadn’t previously bought a piano through them, though on my recommendation two colleagues bought pianos from the Music Box some while ago. My own recent search for a new piano and subsequent purchase assured me again that attention to customer requirements and satisfaction is first rate. I have no hesitation in saying “this is the place to go for pianos”.
Sincerely – John
Thanks very much for the swift service and keen price on our second Yamaha grand piano from you.
Best regards – Dave Clark
People often say you get what you pay for, but buying a piano from Harry (and his son) at Musicbox questions that saying! – you can get a brilliant piano, top quality service and a low price. From what must be the cheapest supplier in the country, the service and piano (a brilliant Yamaha P121 Silent) has been fantastic – and it’s been great to buy it from a such helpful and friendly (northern) guy. The delivery team used were also very impressive – coming round to measure up beforehand then struggling for almost 2 hours in getting the piano up through some very tight turns. Highly recommended all round.
James S – London
Seven years ago I purchased a NEW Yamaha U3S from Music Box and was very pleased with its quality of tone. Two weeks ago I discovered the music rest would no longer stay up, meaning the lid could not be closed. I contacted Harry Zammit at Music Box and explained the problem. Not only did he correctly diagnose the cause (a slightly worn holding pin on the right hinge), but sent me a new hinge, free of all charge, within one week. The hinge was very simple to replace taking just two minutes.
What an excellent aftercare service
Thank you – Gary Burt
I was very impressed with the vast choice and price range of Yamaha upright pianos at Harry’s shop. They were quite happy to leave me playing away to my heart’s content for a good few hours before I made a selection. I planned to come back at a later date to try the chosen piano again but was assured that I could take it home to do this. If I wasn’t happy with it, they would simply change it for me.
Delivery was arranged quickly at a time to suit me (specially delivered on a Saturday) and they even transported my old piano to my school for a very reasonable price. All in all, the experience was hassle-free and I love my new Yamaha piano. If you need a piano, these guys will look after you. Friendly and informative service. Thanks again.
Elena de Jesus
Teacher of Music
Altrincham Grammar School for Boys
I bought my brand new Yamaha C1-X silent from Harry at Music Box, and I am thrilled with the piano and very happy with the service I received. I dealt with Harry entirely over the phone and by e-mail, but he was very helpful and responsive, gave me a great price, and delivery was prompt and efficient.
Paul D – London
My husband and I recently bought a house in the south of France.
Having owned a Yamaha Disklavier piano for many years, we decided it would be perfect to have a New Yamaha Disklavier DGB1KE3 in our new home too.
I first made contact with Harry through his website page. Having exchanged a few telephone calls and with Harry sending as much information via my e mail, we decided to meet at the Music Box.
From the moment you walk through the door the service is impeccable. The staff amazing. They delivered on time to France with no hassle and did not leave until you fully understood how it worked.
Would I recommend Music Box? 100% YES
Thank you to all the team
Many thanks for your help supplying a Yamaha U3 Disklavier and Yamaha C3 grand for the University of Leeds. The prices you gave us were very competitive and the instruments were delivered promptly and in excellent condition. The staff who delivered them were very helpful, clearly experienced at moving pianos and acted with the highest levels of professionalism at all times. We look forward to working with you again in the future.
University of Leeds
Dear Harry and Family.
You recently sold a Yamaha B3 to one of my students, Kelsey-Beth Crossley. The level of service received has been excellent despite the difficulties in getting the piano upstairs!
Kelsey loves the piano and the price she paid was excellent – no other Yamaha dealer came near! Thank you for sending the lovely piano stool to me, it was very kind and much appreciated. Looking forward to using your services again,
Head of Expressive Arts
Director of Music
Bispham High School
Just a short line to thank you for the wonderful service I received from you when buying our lovely piano for school last month.I expect you get letters like this all the time, but I really feel compelled to write to you to let you know how much I appreciated your professionalism and courtesy. From my initial contact with you, I felt you had done everything possible to understand my wishes and, really, nothing was too much trouble.
Both you and your son were so accommodating in selecting times for me to leave school to view the pianos and your choice of stock was incredible. You were quite right when you suggested that I may be quite an exacting customer – in addition to my role as Head teacher, my degree is in music and I also am a well-qualified pianist as you can see from the letterhead. Your service and attention to detail was the best imaginable and I am delighted with the piano I chose for our school. As you know, I fell in love with another of your pianos which I will buy for us to have at home. I can’t wait!
Harry, I have spent two years looking for the right piano for our school hall – nothing smaller than a C3 would be appropriate as we have such an old building with a high ceiling and a fantastic acoustic. I have looked, tested and noted the price of many pianos over the last two years and was amazed and delighted at the price you quoted for the piano we have bought from you – our Parents and Governors have been astonished by the sound of the piano and dumbstruck at the price we paid!
Finally, Harry, if you have any other people that would like to talk to me about the quality of your service, your passion for supplying just what is required and the keenness of your pricing – please direct them to me, I would happily recommend your company to even the most exacting customer! I feel that I started off as a prospective customer and ended up as a friend – such was the quality of your service.
Mrs Vivien Baker
St Charles RC Primary School, Lancashire
I just wanted to say thank you for the excellent service I received from you right through from ordering my piano to getting it delivered. You were really helpful on the phone and via email, and your delivery guys (unfortunately I don’t know who they were as I wasn’t home when they came) were great. I am really pleased with my piano and would highly recommend you.
Many thanks – Zoe
I am absolutely delighted with my New Yamaha GC1 Silent Grand Piano from Music Box in Manchester. It’s a superb instrument and the sound is exquisite.
I Was amazed at how efficient and quick the delivery was. These guys certainly know what they’re doing.
Highly recommend you guys
“Despite only corresponding through phones & emails, I would highly recommend Harry Zammit for his best pricing & thorough service.
My Yamaha C2X Silent Grand Piano is a beautiful and advanced instrument, and thanks to Harry for arranging everything to get it safely into my home. This included smooth delivery into an upstairs London flat (with no lift!), customised options, professional tuning, etc.
TVT – London